What people ask about
We know you have questions about digital content protection.That’s why we’ve answered the main ones. Check the answers below or ask your own
What is a DMCA Takedown Notice?
The Digital Millennium Copyright Act, for which "DMCA" is an acronym is a United States copyright law. The law provides penalties for copyright infringement on the Internet as well as procedures for the enforcement and protection of copyrights. A DMCA takedown notice is sent to an Internet host to remove copyright infringing material. When a DMCA notice is received, in order to avoid liability the host must make sure it is a complete notice and then they are to either remove or disable access to the infringing work. The host normally contacts the client with the alleged infringing content and the client has the opportunity to respond via a counter notice process.
What type of content can be removed by a DMCA notice?
Based on DMCA law, almost any type of the stolen content can be removed. It includes books, magazines, films, videos, music, photos, images, games, software etc.
How much does it cost to send a DMCA takedown notice?
We charge $49 per DMCA takedown notice. Our service finds e-mail address of infringing source and automatically generates DMCA notice template, all you need to do is just to provide with your info and takedown details. We have no setup fees or annual contracts.
Does DMCA enforce copyright protection outside the U.S.?
As the rule, most of the countries all over the world willingly accept DMCA policy. Thus, infringing copyrighted content can be taken down outside the U.S.
How long does it take for my content to be removed?
As the rule, it takes from couple of hours to 5 business days for your content to be removed from infringing source. But in some rare cases, ISPs may either ignore DMCA and the safe harbor from liability or they may have adopted their own version of the DMCA process. In such cases, it may take longer for us to escalate the procedure in order to remove your materials.
What information do you need to make a DMCA Takedown request?
We value our customers and their time. Thus we only ask you to fill the main form once – while registering. System will use your personal details provided during registration when creating new DMCA form, so you don’t need to fill it in every time. Besides your personal info, we only need the name of your website and infringing source.
What is a DMCA Counter Notice?
A counter notification is a legal request to reinstate particular type of content, which has been removed for alleged copyright infringement.If the copyright owner does not file a lawsuit within 14 days, the ISP/Web host is then required to restore the material to its location.
Can I get in trouble for making a false claim of copyright infringement?
Yes, you can. We strongly advise to provide with accurate information while filling DMCA notice. This is for you to know, that DMCA imposes liability on anyone who knowingly makes false claims of infringement.
What happens when I subscribe to one of your services?
Once you subscribe to one of our services, we take some basic details from you in order to provide particular service. We then collect all the information necessary to submit takedown notice to the copyright offender. In the same time, we will check your domain name for pirated copies in the Internet to determine its security level.
What form of payments do you take?
We currently accept credit\debit cards such as AMEX, VISA, Mastercard, and Discover. We also take PayPal payments.
Do you have money back guarantee?
We have 100% money back guarantee in case of failure to remove your materials from infringing source, excluding lawyer’s fee and if infringing source has proved to be the legal owner of the materials. The refund will be processed by our payment processor, PayPal, and will be refunded back to the original source of payment.
Why use your anti-piracy services?
We provide wide range of main services needed to ensure security of your materials. By using our service you will enjoy your personal dashboard with available tools and automatically generated Takedown Templates. We save your time, increase revenue and level of website security.
Can you remove content and links to it from all Search Engines and ISP’s?
We guarantee results in 99% of the cases since the overwhelming majority of search engines and Internet Service Providers are fully compliant with the DMCA law. Nevertheless, for various reasons insignificant number of ISPs don’t follow legal requirements of DMCA law. We will however take reasonable steps to achieve results in every particular case.
What do I need to do to get my content removed from another website?
All you need to do is to provide all the necessary details during signup and create one Project with us to see the progress of removing process.
How long does it take before you start takedown process?
Once you’re signed up and have Project created with us, we will immediately start up takedown process.
On how many pirate sites does your company search?
We search through the whole Internet. The number of the pages from your website is limited though depending on Protection Plan chosen.
How much do you charge for your services?
We offer three protection plans for customers who have from 5-50 website pages to protect and individual package for enterprises. If more service is needed we will come up with a custom fee. You will never receive an unexpected invoice from us or a higher fee than you agreed to.
Still haven’t found what you are looking for?
Contact our support team.
Contact our support team.